Building “Potential” Into a Selling Price

Building Potential into the Selling PriceInevitably, in discussions with sellers, we hear the phrase, “If the buyer does X,” in which X increases the value of the business. In fact, we’ve shared before the major benefits of one small tweak which buyers made to significantly increase profitability. But that’s the point, that’s a benefit that accrues to the buyer, because he/she did the work. So, when can “potential” additional revenue be factored into a selling price, to the benefit of the seller?

Possibility in the Future

Let’s say your business is B2C and is in a heavily-trafficked shopping center. But, there is a development going up across the street. It’s an apartment complex with 250 units. For purposes of this example, we will assume that the permitting process has completed and approval has been issued, but construction has not yet started.

It is, of course, certain that your business will profit from the increased presence of the inhabitants of the new apartment complex. But how can you factor that into your selling price?  

Firstly, you’ll need to zero in on construction start/finish dates. You can’t just accept those dates at face value: you’ll need to look at the history of the municipality in regard to major projects as well as the contractor(s).  How often are projects completed on time? If they are not completed on time, how far off are the estimates?

Secondly, you’ll need to investigate the actual numbers behind the new traffic. As part of the permitting process municipalities have to issue future traffic estimates. Obviously, those numbers are going to be phased in over time as not all the apartments will fill up the day the complex opens. Don’t only ask the municipality for their data. If your business has a professional association, that association will often have studies done that can tell you precisely the economic impact of a new development in proximity to your location.

Thirdly, you’ll need to deal with the real estate in relation to your business.  If you own the real estate and have it as a separate transaction (best practice), then not only will the value of the business go up, but so will the value of the property. If you don’t own the real estate, you’ll need to get written commitments from the lessor as to what the new rents will be, as the buyer will certainly argue that any potential profits due to the new development could be eaten up by major rent increases, also due to the new development.

With all this information, you’ll be in a much stronger position to build “potential” into your selling price and make a case to a buyer for an increase in the price of your business over what the current financials demonstrate.

Certainty in the Near Future

But that scenario is entirely different from one in which the seller has done something that has not yet shown up in the financials, and may not for some time. Let’s say you’ve signed a contract with a client for which work will begin in a year or two, or with a type of vendor that tends to have long and laborious payment cycles (like the government). How can you build this soon-to-be actual income into a selling price?

We’ve seen this go a number of ways. It’s rare that a buyer and seller will agree on some simple formula immediately. Often we see that a buyer might agree to a percentage of that revenue significantly less than what the seller hoped for. Or, we might see the seller so certain of the strength of this new revenue stream that he/she will ask for a percentage of that new income to be baked into the deal.

Unlike the apartment scenario, in which a shovel has yet to hit dirt, in this scenario, the seller has done all the digging and building and is just waiting for the payback. Rather than an estimate based on an estimate, a seller is now talking about percentages based on a certainty. Hence that “potential” will seem much more immediate to both the buyer and seller.  

Are you facing some developments that you think will spell great potential for your business and want to discuss how it might affect your selling price? We’d love to chat with you about it!

7 Red Flags to Watch Out for When Hiring a Business Broker

Red FlagsWhile we recently talked about how to find a business broker and have often shared profiles of our team here at Apex, it’s also important to know what to look out for when considering a business broker.  A business transaction is one of the most important you will go through in your life, so it pays to watch out for these.  Even one of these red flags could end up being very costly for you.

Lone Wolf

The best brokers are affiliated with a professional organization (like IBBA) or have a certification (like a CBI).  They also work with other brokers to help on deals that require special expertise.

We’re not saying you have to be professionally affiliated or have certifications to be a good broker.  But we are saying that those brokers who are affiliated tend to be better networked and current with the latest information, and those who are certified have the knowledge to protect you and your interests in a transaction.

No Experience in Your Industry

We will be the first to say that everyone who is a specialist in a particular industry had to, at one point in the past, do a first transaction in that industry.  

We’re not saying you can’t take a chance on someone promising.  We are saying to beware of those who unreservedly claim to be able to sell your business guaranteed, yes sirree, despite having zero experience in that industry.

No Process

Most sellers want to get their businesses marketed as soon as possible, maybe even yesterday if they can.  Many buyers want to be introduced to potential businesses immediately.  The best brokers won’t do either of those things.

A seasoned broker isn’t going to engage your business for sale without a look under the hood themselves.  They may often advise you to get a professional valuation in addition to offering you some estimates of their own.

An experienced broker isn’t going to introduce you to potential buyers without making sure you’re financially qualified.  Otherwise we’re just wasting everyone’s time.

If a broker can’t articulate to you how he/she will take your business to market, look elsewhere.

Isn’t Willing to Say “No”

We often talk about the coaching aspect of brokering and part of that is setting proper expectations.  We can’t do that if we never tell you “no.”

Isn’t Currently in Process On Any Other Deals

Our business is all about pipelines.  Brokers don’t put all their eggs in one basket.  They work multiple deals across multiple deadlines (with multiple personalities!).  While it might seem like a dream scenario to be the “only client” of a broker, this is a red flag.

Charges an Upfront Fee

We get paid for results.  Be wary of anyone who asks for a fee before they’ve done anything for you.

Has No Reviews or Testimonials

We love hearing from our clients after transactions.  If a brokerage has no reviews, it indicates that they don’t (yet) have people willing to take the time to rave about the experience.  You want an experience to rave about as well, so no reviews = red flag.

As we said above, even one of these red flags should be a reason to avoid a broker.  More than one, run for the hills.  It doesn’t make that broker a bad person, just probably bad for your transaction (or anybody else’s for that matter).

We’ve got a number of great brokers on our team with none of these red flags.  Learn about them here.

Social Media Basics for Your Business

Social MediaIf you are of a certain age, just hearing the phrase “social media” can cause you stress.  “Social media for business” is even worse.  The phrase represents so much that seems hard to understand!  We remember the good old predictable days of yellow pages, flyers, direct mail: the simpler world.  But you don’t build a business by living in the past, but by adapting to the present.  And while you may not have grown up with social media, just like old media, it’s just one more way to get in front of new customers.  Once you get used to it, it can become an ally, not something to fear.

Stats Don’t Lie

There are currently 3.78B social media users worldwide.

Among US adults alone, 84% of those aged 18-29, 81% of those aged 30-49, 73% of those aged 60-64, and 45% of those over 65 are active social media users, spending an average of 2.5 hours per day on various platforms.

People use these social networks to keep up with friends, but they also use them to do research, shop, and do business.

The Conversation is Happening

Chances are the conversation about your business is already happening on the Internet, whether you are participating or not.  Reviews on Yelp or Google or Facebook don’t need your permission to be posted.  In fact, to respond to them as the business, you need to claim and create accounts.  Do you really want a conversation about your business happening without your being able to contribute to that conversation?

Step 0?  Claim your Google My Business, Yelp, and Facebook Business listings, if you haven’t already.  Fill out the profiles as completely as possible, with relevant keywords, photos, and services offered.

Start with a Plan

Once you’ve knocked out Step 0, think about what you want to achieve on social media.  Do you want to:

  • Be in touch with existing clients
  • Meet new clients
  • Do research for future products/services
  • Learn about trends in your industry
  • Network

Or maybe, all of the above?  It’s all possible.  You just need to make a plan.  That plan starts with picking where you will be interacting.

Pick your platforms

It’s silly to try to win on every platform.

  • LinkedIn is the world’s biggest B2B platform
  • Twitter features a lot of decision makers who enjoy interacting
  • Instagram and Pinterest are perfect for businesses that have products and services with curbside appeal
  • Facebook and Nextdoor offer global and local social networks with everything from cat videos to questions like “Does anyone know a fill-in-you-business-here?”  They also offer lucrative and wildly successful paid advertising opportunities

Pick one, maybe two platforms to start and learn their rhythms.  How and when do people post?  What are they posting about?  Add value yourself by adding to the conversation via insightful articles or conversation starters about topics in your industry.

Be consistent.  It’s better to interact once a week consistently than to interact five days in a row and then go dark for a week.

Learn

Depending on the platform you’re going to be spending your time on, you’re going to be running into people and brands that are part of every facet of your business.  Keep your eyes and ears open to see what customers are asking for, what your vendors are interested in, what your competition is bragging about.  It’s all free information…for those paying attention.

Iterate

If you haven’t interacted on social media as your business before there’s going to be a learning curve.  Be patient with yourself and be willing to ask questions.  You’ll find that there are an enormous number of people out there willing to assist if you ask for help in the right way.  

Go for quality over quantity in your postings and interactions.  See what’s working and keep that, dump what isn’t.  Keep tweaking to refine and improve.  

It’s not hard to continue to get business from the channels you are comfortable with and know well.  But when you start to get business from a channel you’re only beginning to understand, then you can see the potential for what happens when you’ve gotten just a bit better.  And that’s what interacting consistently will do for you: get you better, until you’re no longer stressed out by hearing “social media for business” but are excited about the possibilities.

Even better?  When it’s time to sell your business, you’re going to augment your valuation by the goodwill generated on the platforms you participate on via your consistent habits.  That’s not money you want to leave on the table, especially when the corresponding time investment is so small in comparison.

We aren’t social media gurus but we happen to know some great people who are.  If you need help getting your social media strategy up and running we’d be happy to connect you.  Give us a call!

7 Reasons Your Business Should Create a Podcast

PodcastIn 2020 more than 100M Americans listened to a podcast at least once a month.  While some of that might be attributed to staying at home more, that number was the culmination of a 54% growth in popularity of the medium over the preceding three years.  39% of small business owners listen to podcasts, and of them, 65% listen weekly.  Podcasting continues to grow in popularity, and like any platform, it can be used to benefit your business.

1. A podcast provides effective, persistent, low-cost marketing

There are all sorts of ways to get your business in front of potential customers.  They can vary in cost and most of them disappear after you have finished paying for them.  But podcasts (like blogs) are persistent.  They show up in relevant search results for your business and will be searchable for a long time to come.

While the low-hanging fruit of a podcast is interviewing current clients and vendors and other inspiring people in your orbit, a well-known technique is to invite a potential client onto a podcast.  By inviting such a person to share his/her expertise, you also give that person an opportunity to know you better and potentially do business with you in the future.

2. A podcast increases your authority and number of opportunities

While “podcast host” doesn’t quite have the cachet of “author” it does indicate you’re someone who is comfortable chatting with almost anyone and as a result, you’ll have a chance to meet and talk to people you might not otherwise have been introduced to.  Your friends and colleagues will start identifying potential good guests for you.

3. A podcast improves your brand associations

Hosting a podcast gives you the opportunity to demonstrate credibility to people who may have never heard of you before without giving away all the “secret sauce” your company has.  You can be helpful to people who would not have become clients but who can refer you to people who would be.  By being generous with your knowledge, you’ll often find generosity in return.

4. A podcast is straightforward to start and maintain

Many of us grew up in a “radio” era and so we take some of those associations (expensive equipment, professional studio) and overlay those onto our expectations for podcasts.  This is simply not the case.  If you have a computer, a decent microphone, a quiet place to record, and podcasting software, you’ve got everything you need to get started.  Of those, the only two you might need to obtain are a microphone (very good ones can be had for $100) and podcasting software (prices vary between $5-$25/month).  

If someone on your team can’t be tasked with editing the audio and typing up some show notes, there are plenty of freelancers who can do that for you at very reasonable rates.

5. A podcast can fit into your schedule

Whether you choose to do an interview or monologue style podcast, you simply need to set aside some time to jot down some notes on what you’re going to speak on and then the time to record.  If you don’t have any margin in your business life to do that, there are bigger problems looming than the ability to create a podcast.

6. A podcast accustoms you to public speaking

We don’t all have frequent opportunities to speak in public.  Podcasting, like Toastmasters, provides you with practice.  You’ll find yourself cutting out “ums” and “ahs” when you hear them played back to yourself, and you’ll find your listening and questioning skills improving as you interact with different guests.

7.  A podcast is a chance for you to have fun

All things considered, people prefer to do business with those they know, like, and trust.  A podcast gives you the chance to put a human face on your business, and, when appropriate, “let your hair down” a bit.  You’ll be surprised how much fun you can have (and how much value you can add to others) once you get started.

If you still need some encouragement getting started on a podcast, we can refer you to a few people we know who are doing well with it.  You might even get on their podcasts!  Give us a call.